NOW!! Privacy Policy

NOW!! (hereinafter referred to as the "Service") respects the privacy of our users and considers the protection of personal information to be a matter of the highest importance. This Privacy Policy explains how the Service collects, uses, and manages personal information, particularly focusing on location data.

Article 1 (Definition of Personal Information)

In this Policy, "Personal Information" refers to the following information:

1. Information that can identify a specific individual, such as name and email address.

2. Location Information (current location data of the device obtained via GPS, etc.).

3. SNS account integration information and external SNS URL information.

4. IP addresses, Cookies, and other information that can identify a specific individual.

Article 2 (Method of Collecting Personal Information)

The Service collects personal information through the following methods:

1. Input during user registration and profile settings.

2. Automatic acquisition of location information using the device's GPS function while the app is running or in the background (only with the user's consent).

3. Submission of the inquiry form.

4. Recording of access logs associated with the use of the Service.

Article 3 (Purpose of Use of Personal Information)

Collected personal information will be used only for the following purposes:

1. For matching with nearby users and displaying status using location information.

2. For the delivery of emergency notifications (e.g., "I'm in trouble!!") and to facilitate requests for assistance.

3. To provide SNS integration and communication between users.

4. For payment processing and management of paid plans (integration with payment services such as Stripe).

5. To prevent unauthorized use of the Service and to improve safety.

6. To respond to inquiries and provide notifications regarding important updates.

Article 4 (Third-Party Provision of Personal Information)

The Service will not provide or share personal information with third parties without the user's consent, except as required by law. However, necessary information may be shared with payment processors (such as Stripe) for the purpose of payment processing.

Article 5 (Management of Personal Information)

The Service implements appropriate safety management measures to prevent the leakage, loss, or alteration of personal information, including location data. Furthermore, we strive to appropriately delete or anonymize location history after a certain period has elapsed.

Article 6 (Disclosure, Correction, and Deletion of Personal Information)

If a user wishes to request the disclosure, correction, or deletion of their own personal information, they may do so through the settings screen within the app or the dedicated inquiry form. We will respond promptly within a reasonable scope.

Article 7 (Access Analysis and Use of Cookies)

The Service may use access analysis tools (such as Google Analytics) and Cookies to improve convenience and collect statistical data. These are collected as anonymous traffic data and do not identify individuals.

Article 8 (Use by Minors)

If a minor uses the Service, it shall be deemed that they have obtained the consent of a parent or guardian. Furthermore, please be cautious regarding the scope of disclosure of location information for safety purposes.

Article 9 (Revision of Privacy Policy)

This Policy may be revised as necessary. The revised content shall apply from the time it is posted on this site or within the app.

Date of Enactment: August 8, 2025 Operator: Support Dot Com

Copyright and Legal Notice

© 2025 www24support.com All rights reserved. Contents, prices, and service specifications are subject to change without notice to improve convenience. For inquiries regarding the Service, please contact us via the [Dedicated Inquiry Form] (link to Google Form).